B2B Contact Decay Rate

Contact records age out as buyers change roles, companies, titles, and email addresses.

salessupportstaff Editorial Team | 2026-07-15

Sales workflow support: Turn this sales workflow into a repeatable process your team can run.

CRM Data Quality

Key benchmark

B2B contact data decays by roughly 22 to 30 percent per year.

Teams should treat CRM enrichment as recurring maintenance. A one time cleanup resets the clock but does not stop decay.

Sales workflow support: Turn this sales workflow into a repeatable process your team can run.

Start with a focused conversation about the CRM, research, coordination, or pipeline work your team is ready to delegate.